Website Terms and Cookie Usage

The following information informs you how your information is handled when you visit this website (;

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We will only use your information for the purpose we have described and we do not pass on your details to any third party or government department unless you give us permission to do so. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.


You can send us your feedback specifically regarding the website by using the feedback form on our main organisations website.

Feedback form

When you submit any comments using the feedback form, they are read by a member of the Surrey and Borders Partnership Trust communications team, who may record the information on a database and will contact you regarding your query if this has been requested. This information is not passed on to anyone else.

Freedom of Information Act

Details on the Freedom of Information Act and the Surrey and Borders Partnership NHS Foundation Trusts policies can be found here
Requests for information regarding the Freedom of Information Act should not be submitted via the feedback form provided on this website, instead the correct contacts can be found in the Freedom on Information Act section of the website.

Site usage information

Visiting this website and Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies are used minimally on this website for logon functionality (primarily used by Content Publishers) and for site usage analytics. You may delete and block all cookies from this site, but some parts of the site may not work as expected.

In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the website. For this purpose we use Google Analytics.

"This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

We do not make any attempt to find out the identities of those visiting our websites ( or We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this and we will make it clear when we collect personal information and will explain what we intend to do with it.

CookieNamePurposeMore information
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Click here for information on downloading a browser add-on to opt-out of Google Analytics

Your Comments

When posting your comments please be fair, courteous and above all respectful to the views of others. Our aim is to build an interactive online community for people who use services and carers in a safe environment. The Trust will moderate and remove unsuitable comments and action will be taken against any registered users who offend, ridicule or post malicious and damaging views. Please alert us to any abuse by using the ‘report concerns’ link which can be found next to any comments posted on this site. By registering on this website you accept personal liability for your comments and agree to our terms and conditions.

What happens when I click on a link to another website?

This website may provide links to other websites that it believes may be of interest to you. These links may be to other NHS departments, government websites and/or other non-government organisations. This privacy policy applies only to our site and not sites that you link to from this website, therefore we recommend that  you should always be aware when you are browsing to another site and read the privacy statement of any site which collects personal information.

We do not pass on any personal information you have given us to any other site.

Intellectual property

The names, images and logos identifying Surrey and Borders Partnership NHS Foundation Trust are the proprietary marks of the NHS. Copying our logos and any other third party logos accessed via this website is not permitted without the prior approval of the relevant copyright owner

Changes to this privacy policy

Any changes to these terms and conditions will be updated here, therefore reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.